When the user visits, logs in or interacts with our web sites, services, apps, tools or messaging systems, we or our authorized service providers may use cookies, web beacons and other similar technologies for advertising purposes and to store information in order to offer our users a better, faster and safer user experience.
On this page we aim to provide additional information on the technologies adopted and how they are used on our web sites and in our services, apps and tools. The following is a summary of some important things to know about the use of these technologies and the full Statement on user cookie policy.
Our cookies and similar technologies serve various functions. They help our services to run smoothly, allow us to improve performance, provide additional features or enable us to provide you with advertising that is targeted or in-line with the interests of the user. We use cookies and similar technologies that remain on your device only for the period of activity of the browser (session cookies) or for a longer period (persistent cookies). The user can block them, delete them or disable them if your device allows it. The user can manage cookies and cookie preferences in the device or browser settings.
Where possible, security measures are implemented to prevent unauthorized access to cookies and similar technologies. A unique code ensures that only we and/or our authorized service providers can gain access to the data collected by cookies. With regard to user personal data processing in relation to the cookies placed directly by us, the data controller is Eni. With regard to processing in relation to the cookies placed by third parties, each third party is an independent data controller.
Service providers are companies that support us in various aspects of our activities, dealing, for example, with website operations, services, apps, advertising and tools. We use our authorized service providers to offer the user advertising in line with their interests on our services and other Internet pages. These service providers may place cookies on the user's device via our services (third party cookies). They may also obtain information that allows them to identify the user's device, such as the IP address or other unique or device codes.
Below is the required information that must be included on internet sites that manage cookies.
Like most websites, we use small data files that are saved on the user's computer, tablet, mobile phone or other mobile device (collectively referred to as "device") to record certain data each time a user logs in or interacts with our websites, services, apps, messaging systems and tools.
The names and the specific types of cookies, web beacons and other similar technologies that are used can change over time. To help you better understand the policy and use of these technologies, here are some terms with their definitions:
| Cookie name | Purpose | Type of cookie | Duration | Source and ownership of cookies | Information recorded | Cases in which used | Access to information |
|---|---|---|---|---|---|---|---|
| TS5ae6a3, (TS*) | Allows site services to be provided more efficiently | Technical cookies | End of session | eservice.eni.com | alphanumeric | Whole site | Eni |
| JSESSIONID | Allows user session to be recognized | Technical cookies | End of session | eservice.eni.com | alphanumeric | Whole site | Eni |
| BIGipServersds* | Allows site services to be provided more efficiently to users who have logged in | Technical cookies | End of session | eservice.eni.com | alphanumeric | User authentication | Eni |
| WT_FPC | Allows use of the site by users to be analysed in order to improve content and services | Analytic cookies | 2 years | eservice.eni.com | alphanumeric | Whole site | Eni |
Certain website functions, services, apps and tools are available only through the use of these technologies. The user can always block them, delete them or disable them if your browser, installed app or device allows it. However, if the user deactivates cookies or other similar technologies, they may not be able to take advantage of certain website features, services, apps or tools. The site may require the user to re-enter their password repeatedly during a session. When the user initially accesses our website, and, in any case, until they have made a choice, they can choose to allow or disable the use of cookies. In particular, by clicking on OK or X, the user gives its consent to the use of cookies. For more information on how to block, delete, or disable these technologies, see your device or browser settings.
In general, these technologies allow our sites, services, apps and tools to store important information in the user's browser or device, and then use them later to identify the user on our servers or internal systems. Where applicable, we protect cookies and other similar technologies to ensure that only we and/or our authorized service providers can interpret them by assigning them a unique code. The user's personal data is not stored in cookies or other similar technologies.
All personal information collected and stored through the use of these technologies is obtained only after having notified the user and asked for its consent via a positive action. We obtain the consent of the user by informing him/her clearly of the use of technologies and giving him/her the opportunity to turn off these features, as mentioned earlier.
Uses of these technologies fall into the following general categories:
We can collaborate with third party companies, generally known as service providers, which are authorized to use cookies, web beacons or similar technologies to store data on our websites or in our services, apps and tools. These service providers allow us to offer our users a better, faster and safer experience on our websites.
These service providers may use these technologies to help us provide users with our content and our advertising, and to create anonymous website statistics and analyses. We do not allow any of our service providers to collect, for their own ends, our users' personal information on our websites or through our services, apps or tools. These service providers are subject to confidentiality agreements signed with us and other legal limitations concerning the use or collection of any personal information. The use of third party cookies is governed by the privacy policies of these third parties.
Except for the use of these technologies by our service providers or other authorized third parties, our websites do not accept any third party content that includes or uses cookies, web beacons, local storage or similar technologies to monitor or collect the user's personal information.
We may use third parties, such as advertising networks and exchanges, to offer our users advertising messages. These third party providers of advertising networks and exchanges may use third party cookies, web beacons or similar technologies to collect information. They may also obtain the device identification code, the IP address or the identifier for advertisers (IDFA). The information obtained by these third parties may be used to allow us to offer the user advertising messages in line with their interests on our sites or elsewhere on the web. The use of third party cookies is governed by the privacy policies of these third parties.
For further information on third party cookies related to advertising and how to disable them, go to the following third party websites:
You have the right to obtain confirmation of the existence of your personal data at any time. In particular, you have the right to know the source of your personal data, the purposes and methods of the processing, the logic applied with the help of electronic means and the identification details of the data controller, the data processor or authorized personnel.
You also have the right to update, rectify or integrate your data and to object to processing where there are legitimate reasons.
You may exercise your rights by contacting.
For all other information on the collection and processing of personal data, see the privacy statement for clients available on the webpage Privacy Policy.